PinoyG4M kicked out of Facebook, Part 2.

A few days back, Facebook removed the original fan page of PinoyG4M, possible due to some stupid Facebook user reporting it to the Facebook moderators. When I filled out the appeal form for disabled Pages in Facebook, I received this auto-generated email reply:

Thank you for your email. Please note that the form you submitted is only meant for users to appeal the removal of their Page because it violated our Statement of Rights and Responsibilities. Therefore we do not offer support for general Page inquiries or the Page authentication process.

Please visit Facebook’s Help Center to view frequently asked questions regarding the Pages product. You can reach this section by clicking the link below:

http://www.facebook.com/help.php?page=175

If your appeal was for the removal of a Page of which you were an admin, please respond to this email and we will review your situation.

Thanks for contacting Facebook,

The Facebook Team

Reading through that response felt like my annoyance was mollified by a door knob.

Is it an admission of the general stupidity of Facebook users that the auto-response to an appeal for the removal of a Page is an explanation that what they just did was appeal for the removal of their Page?

But Facebook is a huge site populated with lots of people making all sorts of requests everyday. And some many most people do not bother with the niceties of choosing where their requests will be addressed to on the grounds that if they know what they want Facebook to do for them, the Facebook support team should certainly know what those users mean, too.

Working in Customer Service and Technical Support gave me a very dim view of the depths of human stupidity, so please don’t blame for being so cynical. At least I’m following Facebook’s instructions.

There will be more of this when I receive another reply from The Facebook Team.

PinoyG4M kicked out of Facebook.

Facebook removed the PinoyG4M fan page. Bern sent me an SMS last night, telling me the page was removed because of a reported violation.

This was in my homepage when I logged in to Facebook:

Your Page “pinoyg4m” has been removed for violating our Terms of Use. A Facebook Page is a distinct presence used solely for business or promotional purposes. Among other things, Pages that are hateful, threatening, or obscene are not allowed. We also take down Pages that attack an individual or group, or that are set up by an unauthorized individual. If your Page was removed for any of the above reasons, it will not be reinstated. Continued misuse of Facebook’s features could result in the permanent loss of your account.

If you need further assistance with this issue, please visit http://www.facebook.com/help/contact.php?show_form=page_disabled.

PinoyG4M logoLet me see: The page is not hateful, nor does it attack any individual or group. It was created by one of the site moderators, so it was not set up by some unauthorized individual. It seemed that it was threatening to at least person who reported it to the Facebook admins. I’m not too sure about obscene.

It’s true that the Facebook page is often used by Facebook users to post number and invitations for hook-ups, but that’s merely text. And there aren’t really any raunchy language used. Compared to lots of Facebook users that are not afraid of dying of pneumonia by the way they show a lot of skin in their photos, the PG4M page is actually pretty tame.

Here are the Facebook Pages Terms:

  1. Pages are special profiles that may only be used to promote a business or other commercial, political, or charitable organization or endeavor (including non-profit organizations, political campaigns, bands, and celebrities).
  2. You may only administer a Facebook Page if you are an authorized representative of the subject of the Page.
    Pages can only post content and information under the “everyone” setting.
  3. When you publish content or information to your Page we have no obligation to distribute your content or information to users.
  4. If you use a Like Box or similar widget off of our site to promote your Page, others will be able to copy and place the widget elsewhere.
  5. You may not place a Like Box or similar widget in an advertisement.
  6. If you collect user information on your Page, Section 9 of this Statement also applies to you.
  7. If you display any content on your Page that is an ad or could be construed as an ad, that content must comply with the ad requirements of the Advertising Guidelines.
  8. You may not establish terms beyond those set forth in this Statement to govern the posting of content by users on a Page you administer, except you may disclose they types of content you will remove from your Page and grounds for which you may ban a user from accessing the Page.
  9. You will restrict access to your Page in order to comply with all applicable laws. For example, if your Page includes content not suitable for minors, you will use your Page to block minors from accessing your Page.

Facebook has had a long history of seemingly homophobic content moderation, so I’m not so shocked that they removed our website’s fan page given that our website is targeted towards gay and bisexual men. But that does not mean I am fine with what they did nor will take this sitting down.

While I am still considering what is the best course of action to get an explanation why the page was removed, I decided it is easier, all in all, to create a new fan page instead of appealing to reverse Facebook’s decision. I will, however, demand to know on what grounds was the page removed.

Finally, I was able to get into Google+. I can’t wait for Google to open Google+ to the public so that I could slowly remove myself from Facebook.

Here is the URL to the new PG4M Facebook page: http://www.facebook.com/pages/PinoyG4M/162099133861855

And to think I’d often rant about idiotic webmasters.

Late yesterday afternoon, I posted this at the home page of PinoyG4M:

Bananafish made an ass of the website updates. Please feel free to imagine me calmly fixing my mess to restore the site, instead of hitting my head against the wall and screaming various unprintables. Thank you.

I always create backups of the websites I’m working on. Problem is, the backup was in a folder that I accidentally marked for deletion. It took me a few seconds to realize what happened when I suddenly couldn’t find the folder containing the website files.

Luckily (sort of), I have other backups in place. Except that those were from six weeks ago. In the end, I had to post an apology for all members who uploaded images in the last six weeks because all of those were wiped out from the server.